Individuals and Families​


The assistance provided to individuals and families (Category A​) under WANDRRA is managed by the Department of Communities.​

​Emergency assistance under this section may be available for individuals or families to alleviate the personal hardship or distress arising as a direct result of an eligible natural disaster.​

The assistance may be for one or more of the following:

  • ​Emergency food, clothing or temporary accommodation
  • Repair or replacement of essential items of furniture and personal effects
  • Essential repairs to housing, including temporary repairs and repairs necessary to restore housing to a habitable condition
  • Personal and financial counselling aimed at alleviating personal hardship and distress arising as a direct result of a natural disaster​
  • Removal of debris from residential properties to make them safe and habitable
  • Demolition or rebuilding to restore housing to a habitable condition

Note: Some of these measures are subject to Income and/or Assets Testing and other Eligibility Criteria​.

​Further details are shown in the Category A Measures sheet.

Download the Category A Measures sheet PDF 228 KB


​A​gency responsible:


​Department of Communities

If you require assistance or further information contact your local Department oCommunities​ office or phone 1800 032 965.